Privacy
How we handle information provided through our website, forms, and chat tools.
Effective date: September 8, 2026
We collect information you choose to provide through our project-intake form, chat tools, email, or other website interactions. This may include your name, business name, email address, phone number, and information about a facility or project. We may also collect limited technical information such as device, browser, and usage data used to operate and secure the site.
We use submitted information to respond to inquiries, evaluate potential project needs, communicate about requested services, operate and improve this website, protect against misuse, and meet applicable legal obligations.
Our website may use customer-relationship, communications, hosting, analytics, and chat-service providers to receive and manage inquiries. Information provided to a chat tool may be recorded and associated with your inquiry so our team can follow up. Do not submit sensitive personal information, credentials, payment-card data, or confidential information that is not necessary for your request.
We do not sell personal information. We may share information with service providers that help us host the site, manage communications, provide customer support, or deliver requested services; with qualified project partners when appropriate to your request; or when required by law. We retain information only as long as reasonably needed for the purposes described here, including recordkeeping, security, and legal obligations.
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate recordkeeping needs. To make a request or ask a privacy question, email hartman@facilityrecoverygroup.com.
We may update this notice as our services or practices change. The current version will always be posted on this page.